01Gain
Consistent results
The formula is there for any stylist, even if the original colourist has left.
Feature 06 · The card file
Salon client records that remember the formula
The client card is the salon's memory: the formula that worked, the patch test date, the products she bought, the stylist she prefers. GetSalonPOS keeps it with every visit and every sale, so any stylist can pick up where the last one left off.
24Client history
What does “colour formula card” mean?
- Colour formula card
- A colour formula card records the exact colour mix used on a client: brand, shades, developer strength, ratios, processing time and result. Salons keep it so the next visit matches. In GetSalonPOS it lives on the client record with the date and stylist.
Why salons switch on client history
02Gain
Safer services
Patch-test dates and allergies are on screen at booking.
03Gain
More rebookings
A list of clients who are due back is a ready-made day of bookings.
Worked example
A client card, the way the stylist sees it
| Field | What is stored |
|---|---|
| Visits | Date, services, stylist, total paid, tips |
| Colour formula | Shades, developer, ratio, time, result note |
| Health notes | Patch test date, allergies, sensitivities |
| Purchases | Every retail product with date |
| Money | Deposits held, gift card and reward point balances |
| Preferences | Preferred stylist, language, contact consent |
On the salon floor
Client history: how it works, step by step
Five steps, in the order the desk meets them.
Import your clients
Send us the export from your current system or your phone contacts. We import names, phones, emails and notes free.
Every visit is recorded
Appointments and sales attach to the client automatically: date, services, stylist, products, price paid.
Add the formula and notes
Record the colour formula, processing time, patch-test date, allergies and preferences on the client card.
See it at booking
When the client books, the desk and the stylist see the history and notes before she sits down.
Bring her back
See who hasn't visited in eight weeks and send a rebooking message; give reward points on every visit.
Out with
What client history replaces
- Index cards in a shoebox
- Formulas in a stylist's personal phone
- Client lists that leave when a stylist leaves
And where it connects
Related features
Appointments & bookingA column per stylist, colour processing gaps you can book into, online booking from Instagram.
Loyalty & gift cardsReward points per visit, gift cards, client groups and balances printed on receipts.
Deposits & no-show feesDeposits per service, held as client credit, applied at checkout, with a clear refund trail.
“When a stylist leaves, the client list should stay. With paper cards, it rarely does.”From the GetSalonPOS desk
Try it on your own book
See client history with your own services.
Start the free trial and add your menu, or book a demo and we will set up a sample day using your real services and prices.
14-day free trial, no cardNo contractFree importSalon plan from $49/mo
Feature 06 · FAQ
Client history: your questions
Records
Can I store colour formulas?
Yes. Add the formula as a dated note on the client: brand, shades, developer, ratio, time and result. The full history is kept.
Can I record allergies and patch tests?
Yes, as notes on the client card that show at booking. Keep only what you need, and tell clients why you keep it.
Can I see what a client bought before?
Yes. Every sale, product and service is listed on the client's history with dates and prices.
Can I add photos?
Yes. Attach documents and photos (for example a before/after with the client's consent) to the client record.
Import
Can you import my clients from Vagaro, Fresha, Square or Booksy?
Yes. Export your client list as a CSV from your current system and we import it free. See switching.
What if my clients are only in my phone?
Export your contacts to a CSV (or vCard) and we import them. We can also start from a WhatsApp Business contact list export.
Privacy
Who can see client records?
Only users whose role allows it. You can hide phone numbers and emails from stylists if you want.
Can I delete a client's data on request?
Yes. Remove or anonymise a client on request; sales stay in your accounts without personal details. See security & data.