getsalonPOS
Start free trial
The move · p.56

Switch salon software, keep every client

Send us your export; we import clients, services and products free. You run both books for a week, swap your booking link, and switch off the old plan.

Fanned client index cards with a swatch of copper hair
Six steps

How to switch from your current system

  1. Export from your current system

    Download clients, services and products as CSV or Excel. Most systems have an export under Reports or Settings.

  2. Send the files to us

    Upload them on your onboarding call or send them securely; we never ask for your old system password.

  3. We map and import

    Names, phones, emails, notes, services with prices and durations, products with barcodes, cost and stock.

  4. You check a sample

    We show you ten clients and ten products side by side before importing the rest.

  5. Run both for a week

    New bookings go into GetSalonPOS; old bookings finish in the old book.

  6. Switch the links

    Update your Instagram bio, Google Business Profile and WhatsApp to the new booking link, then cancel the old plan.

Where your data comes from

Current systemWhat we import from
VagaroCustomers, services, products via report exports
FreshaClients and products export
Square AppointmentsCustomer CSV and item library
BooksyClient list export
GlossGeniusClient export
Paper book or phonePhone contacts (CSV/vCard) or a typed spreadsheet

Names are trademarks of their owners. Export options depend on each vendor's current features.

Advertisement for your own salon

We'll carry the boxes. Free.

14-day free trial, no cardNo contractFree importSalon plan from $49/mo

Ask the desk

Switching questions

Import

How do I switch salon software without losing clients?

Export your client list as a CSV, send it to us and we import it free; run both systems for a week while old bookings finish, then move your booking link. Clients keep their history as notes on their card.

What does importing cost?

Nothing. The import fee is 0.

Can you import appointment history?

Past visits usually come across as notes or a visit list per client, depending on what your export contains. Future appointments can be imported or finished in the old system.

Can you import colour formulas?

If they are in your export as notes, yes. If they are on paper cards, stylists add them as clients come in.

Timing

How long does switching take?

Set-up is about half an hour; import is usually done in one to two working days; most salons are fully moved within a week.

When is the best time to switch?

A quiet week, not the week before a holiday or wedding season.

Do I need to tell clients?

Only that the booking link has changed. Deposits and gift card balances can be imported as client balances.

What about gift card balances?

Export them from your old system and we add them as balances so clients can still use them.