Where do I start with GetSalonPOS?

Follow the five Getting started articles in order: account, location, staff, services and products, online store.

Can someone set it up with me?

Yes. Book an onboarding & import call from the contact page.

Is there help inside the software?

Yes, and support on WhatsApp, phone and email in your market's hours.

Are help articles available in other languages?

English first; translated articles follow. Support is available in English, Spanish, Arabic and Urdu.

Use “Forgot password” on the log-in page; the owner can also reset staff passwords.

How do I change plan?

From the subscription settings in the software, or ask support.

How do I export my data?

Every list (clients, products, sales) can be exported to a spreadsheet.

From subscription settings or by telling support; monthly plans end at the end of the paid month.

The desk · p.60

Salon POS help center, step by step

10 guides for getting started and for the daily jobs at the desk. Search them, or follow Getting started in order.

Search the guides

10 guides

Getting started

013 min

Create your account and choose your country

025 min

Add your salon location, hours and tax

Address, opening hours, tax rates and receipt layout for your salon.

036 min

Add stylists, assistants and front desk

Create users with roles, PINs, working hours and services.

0412 min

Import your service menu and products

Bring in services with durations and processing gaps, and retail with barcodes.

055 min

Your online store and booking link

How the store is generated, and where to put your booking link.

The book

064 min

Take online bookings with processing gaps

Let clients book real free time, including colour gaps.

Money

075 min

Set up deposits and a no-show policy

Choose deposit amounts per service and write a fair policy.

086 min

Set stylist commission rules

Service and retail rates, tiers, product deductions and splits.

104 min

Close the register at the end of the day

Count cash, check card totals and read the day report.

Selling

096 min

Track backbar colour and treatments

Record professional products used in services as stock.

Ask the desk

Help center questions

Help

Where do I start with GetSalonPOS?: Follow the five Getting started articles in order: account, location, staff, services and products, online store.
Can someone set it up with me?: Yes. Book an onboarding & import call from the contact page.
Is there help inside the software?: Yes, and support on WhatsApp, phone and email in your market's hours.
Are help articles available in other languages?: English first; translated articles follow. Support is available in English, Spanish, Arabic and Urdu.

Account

I forgot my password: Use “Forgot password” on the log-in page; the owner can also reset staff passwords.
How do I change plan?: From the subscription settings in the software, or ask support.
How do I export my data?: Every list (clients, products, sales) can be exported to a spreadsheet.
How do I cancel?: From subscription settings or by telling support; monthly plans end at the end of the paid month.